Privacy Policy

Introduction

AsaanOrder (“we”, “our”, or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, process, and protect information when you use the AsaanOrder mobile application, web portal, and related services.

By accessing or using AsaanOrder, you agree to the practices described in this Privacy Policy.

About AsaanOrder

AsaanOrder is a digital distribution and retail ordering platform designed to connect Companies, Distributors, Retailers, Sales Executives, Retail Scouts, and Logistics Teams through a centralized ecosystem for order management, sales monitoring, distribution operations, delivery tracking, surveys, and business analytics.

Information We Collect

Business Information

We may collect:

• Company Name
• Distributor Information
• Retailer Information
• Shop Name
• Shop Address
• Business Category
• Area and Sub-Area Information

User Information

We may collect:

• Full Name
• Mobile Number
• Email Address
• Username
• Profile Information
• User Role

Location Information

When authorized, the application may collect:

• GPS Coordinates
• Area Location
• Visit Locations
• Delivery Locations
• Route Information

This information helps verify retailer visits, delivery activities, and operational processes.

Device Information

We may collect:

• Device Type
• Device Model
• Operating System Version
• Device Identifier
• Application Version
• Login Activity

Operational Information

The application may collect:

• Orders
• Products
• Deliveries
• Survey Responses
• Market Coverage Data
• Brand Coverage Data
• Sales Activity Data
• Business Analytics Data

How We Use Information

We use collected information to:

• Process retailer orders
• Manage distribution operations
• Facilitate communication between retailers and distributors
• Track deliveries and field activities
• Generate reports and business analytics
• Improve platform performance
• Provide customer support
• Enhance user experience
• Generate AI-powered insights and recommendations
• Ensure platform security

Location Services

AsaanOrder may request access to device location services.

Location information may be used for:

• Retailer Verification
• Distributor Verification
• Area Mapping
• Sales Visits
• Delivery Tracking
• Survey Activities
• Market Coverage Analysis

Camera Access

The application may request camera access for:

• Retailer Verification
• Shop Images
• Survey Documentation
• Delivery Confirmation
• User Profile Images

Captured images are used solely for operational and verification purposes.

Biometric Authentication

AsaanOrder may support biometric authentication features including:

• Fingerprint Authentication
• Face Authentication
• Device-Based Biometric Login

Biometric Data Handling

• AsaanOrder does not collect, store, or transmit fingerprint data.
• AsaanOrder does not collect, store, or transmit facial recognition data.
• Biometric verification is performed directly by the user’s device operating system.
• The application only receives confirmation of successful authentication.
• Biometric information remains securely stored on the user’s device.

Purpose

Biometric authentication may be used for:

• Secure Login
• Quick Authentication
• Enhanced Account Security
• Prevention of Unauthorized Access

Users may disable biometric authentication at any time through application settings or device settings.

Data Sharing

AsaanOrder does not sell personal information.

Information may be shared only with:

• Authorized Companies
• Authorized Distributors
• Authorized Retailers
• Authorized Business Users
• Cloud Infrastructure Providers
• Technology Service Providers
• Government Authorities when legally required

Data Security

We implement appropriate technical and organizational security measures including:

• Secure Authentication
• Access Controls
• Data Encryption
• Audit Logging
• Role-Based Permissions

While we strive to protect data, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

Information is retained only as long as necessary for:

• Operational Requirements
• Business Reporting
• Legal Compliance
• Audit Purposes
• Customer Support

User Rights

Users may request:

• Access to Personal Information
• Correction of Information
• Account Updates
• Removal of Unauthorized Information
• Account Deactivation (subject to business requirements)

Third-Party Services

AsaanOrder may integrate with third-party services including:

• Cloud Hosting Services
• Mapping Services
• Notification Services
• Analytics Services
• Authentication Services
• Payment Services (if enabled)

Such services are governed by their respective privacy policies.

Children’s Privacy

AsaanOrder is intended solely for business and commercial use.

The application is not designed for children under 13 years of age.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Updated versions will be published within the application and on our official website.

Continued use of the platform after changes constitutes acceptance of the revised Privacy Policy.

Contact Information

For privacy-related inquiries, support requests, or questions regarding this Privacy Policy, please contact:

Consent

By using the AsaanOrder Mobile Application, Web Portal, and related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.